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For our Client, an international company specializing in distribution products in the field of electronics industrial, automation and mechanics, we are looking for a talented individual for the position of Customer Service Specialist with Czech.

Customer Service Specialist with Czech
workplace: Warsaw

Scope of the role: building long-term relationships with clients from the Czech market

 

A person in this position will be responsible for:

  • Working with sales team, supporting creation and development of various solutions
  • Effective and timely supporting for clients' problems using: telephone, e-mail, Internet, live chat for processing orders, customer database management, handling any inquiries, complaints
  • Responding to incoming calls
  • Processing orders via telephone, fax, e-mail and letter
  • Carrying administrative activities
  • Providing high quality customer service

Requirements:

  • Experience in direct or telephone customer service
  • Good command of English and fluent Czech (spoken and written)
  • Willingness to develop in the area of sales and international customer service
  • Computer skills (Microsoft applications, SAP knowledge is an advantage)
  • Excellent communication and interpersonal skills
  • Ability to work in a changing environment

Our Client offers:

  • Stable employment in a global and dynamically growing company
  • A package of trainings tailored to the individual needs of the employee
  • The ability to use knowledge of foreign language on a daily basis at work
  • Experience with a range of clients and technology solutions
  • Attractive package of social benefits: medical care, multisport card, holiday benefit
  • Flexible working hour
  • Modern office with location close to subway
  • Free car park