HRK SSC/BPO specializes in recruiting specialists, managers and directors for shared services centers. By partnering with leading companies in the SSC/BPO sector, our Candidates may be presented the most attractive offers that are tailored to their qualifications and expectations.

See what we can do for you: SSC/BPO team at HRK.

A few facts that you should know about our client:
- one of the most admired SSC/BPO companies,
- over 4000 employees hired in Cracow,
- stable and growing team, 
- flexible working time and a friendly work atmosphere
 

Senior Customer Representative with French

Cracow

Your duties:

  • Customer portfolio management (AR),
  • build and maintain strong relationships with customers,
  • handle all incoming e-mails and calls,
  • act effectively to resolve various issues,
  • monitor payments and send reminders to customers,
  • perform customer account reconciliations.

 

Requirements:

  • previous experience in Customer Service/AR area (at least 1 year),
  • very god knowledge of French language (both oral and written, B2/C1),
  • good knowledge of English language,
  • customer-focused attitude and teamwork approach,
  • experience in SAP (as an asset).

We offer:

  • stable job position (existing and growing team),
  • consistent scope of responsibilities,
  • internal training and courses,
  • interesting career path, 
  • social benefits (private health care, Multisport card, etc.)